Question 1

How often is product data updated in the AI assistant?

Accepted Answer

Updates run automatically once daily during night hours via an optimized XML feed or direct API integration. The system reliably handles large catalogs with 100,000+ products without straining your servers.

Question 2

Does the AI chatbot affect Magento site performance?

Accepted Answer

No, the AI chatbot does not impact site speed. It loads asynchronously in the footer after main content initialization, keeping your PageSpeed and server response times intact.

Question 3

How fast can we deploy the AI assistant on Magento?

Accepted Answer

Technical setup takes under 15 minutes. Data ingestion, custom training, and comprehensive QA testing usually take 3 to 7 business days.

Question 4

Does it support multi-store and Magento B2B features?

Accepted Answer

Yes, it fully supports multi-store architectures across multiple domains and languages from a single central console, including custom tier pricing and B2B requirements.

Question 5

What happens if the assistant encounters an unknown query?

Accepted Answer

When an unprecedented inquiry arises, the assistant discreetly collects customer details and creates a ticket for your support team.

Magento Integration AI Shopping Assistant

Benefits for your Magento e-shop

Enterprise XML/API Feed

B2B & B2C Support

Order Status Check

High Speed Ingestion

EU Data Security

Multi-store Support

How setup works

Send product feed

Custom preparation & testing (3 – 7 days)

Insert 1 line of script & instant activation

“For EXIsport, we deployed an autonomous AI shopping assistant across 4 markets. It provides customers with instant product guidance and autonomously resolved 93.8% of inquiries without operator intervention.”

“For Nobio, we deployed an AI shopping assistant across 9 language markets, featuring an integrated custom mascot as a supplementary animation alongside a unique custom design.”

“For akciovenaradie.sk we deployed an AI assistant that helps customers choose the right tools based on their needs. It reduced repetitive inquiries and increased website conversion.”

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