share of monthly revenue generated directly through the AI assistant
increase in product click-through rate (CTR) from assistant conversations
monthly sessions (active customer chats with the assistant)
monthly messages answered without team intervention
africkevlasy.sk is the only specialized afro-shop with a brick-and-mortar store and an afro-salon in Bratislava. Founder Awa Mangara — known from her TikTok (@awamangara) — personally tests every product in her salon before listing it. The e-shop sells kanekalon hair, crochet curls, hairpieces, wigs, and hair cosmetics for customers in Slovakia and the Czech Republic. The business has won the Golden Company 2024 and Trustworthy Company Elite 2025 awards.
Customers ask dozens of questions daily — from choosing the right kanekalon shade to order status. Awa and her team couldn't answer immediately, which lengthened the path to purchase and increased abandoned carts outside business hours. The goal was to serve customers 24/7 and actively recommend products — without expanding the human team.
Ragnetiq deployed an AI shopping assistant directly on africkevlasy.sk, integrated with the Shoptet product feed and order system. The assistant was trained on Awa's voice, hair terminology, and product assortment details — from textures and lengths to braiding and crochet techniques. Customers receive precise recommendations instead of generic answers. At the same time, they can check their order status directly in the chatbot without calling or waiting for an email.
The chatbot became a direct sales channel — customers chatting with the assistant made purchases without human operator intervention. Thanks to active product page integration with contextual recommendation, product CTR increased by 31.2%. Awa's team could focus on the salon and product development instead of answering repetitive questions.
or email us directly at info@ragnetiq.com
Dátové centrá narazili na odpor, passkeys čelia kritike, fingerprinting nahrádza cookies a priepasť v chápaní schopností LLM sa prehlbuje.
Google zastavil bug bounty kvôli AI, 125-miliardový model beží na jednej RTX 4090 a AI agent v StarCrafte podvádzal. Prehľad noviniek, ktoré ovplyvnia vaše IT rozhodnutia.
AI agenti skenovali portál OSN, Amodei večeria s Trumpom a Google testuje nákup cez Gemini. Týždenný prehľad noviniek s dopadom na B2B firmy.