Question 1

What is AI Assistant by Ragnetiq?

Accepted Answer

AI Assistant is an AI shopping assistant built on RAG technology that can answer customer questions based on your company documents and data. It works 24/7, recommends products and reduces customer support costs by up to 70%.

Question 2

How much does AI Assistant cost?

Accepted Answer

Prices start from €99 per month for the basic plan. We offer three pricing plans tailored to company size and number of conversations. The first consultation is free.

Question 3

Is AI Assistant GDPR compliant?

Accepted Answer

Yes, AI Assistant is fully GDPR compliant. All data is processed and stored on servers in the EU. We implement the highest standards of personal data protection.

Question 4

How long does AI Assistant implementation take?

Accepted Answer

Basic implementation takes 2-4 weeks depending on complexity. It includes model training on your data, integration and testing.

Question 5

What determines the final price of the AI assistant?

Accepted Answer

Starting price is €99/month (or €79/month billed annually) per store and includes unlimited conversations. The final price depends on task complexity, required integrations, and additional language mutations (where each extra mutation receives a permanent 50% discount).

Question 6

How does the 50% discount on additional languages work?

Accepted Answer

If you operate across multiple markets (e.g. SK, CZ, HU, DE), the primary language version is billed at standard rate, and every additional language gets a permanent 50% discount off the monthly fee.

Question 7

Which e-commerce platforms can you integrate with?

Accepted Answer

We integrate with any platform — Shopify, Shoptet, Magento, PrestaShop, Upgates, Eshop rýchlo, or your custom-built e-commerce system via API and product feed.

Question 8

What actions can the AI assistant perform on an e-shop?

Accepted Answer

The assistant instantly advises customers on product choices, checks order status and delivery location, assists with downloading invoices, answers FAQs, and communicates fluently in any language.

Question 9

How long does implementation and setup take?

Accepted Answer

Standard integration, setup, and custom design tailoring to your brand identity usually takes 3 to 7 business days.

Question 10

What if we need special custom API integrations?

Accepted Answer

Our AI assistant features a modular architecture supporting custom API integrations with your internal ERP, CRM, or warehouse systems.

AI shopping assistantFor e-commerce stores and businesses that want to sell more.

Instant order status verification

Expert comparison and shopping guidance

Precise filtering by brand and attributes

Generative AI Assistant vs Traditional Chatbot

“For EXIsport, we deployed an autonomous AI shopping assistant across 4 markets. It provides customers with instant product guidance and autonomously resolved 93.8% of inquiries without operator intervention.”

“For Nobio, we deployed an AI shopping assistant across 9 language markets, featuring an integrated custom mascot as a supplementary animation alongside a unique custom design.”

“For akciovenaradie.sk we deployed an AI assistant that helps customers choose the right tools based on their needs. It reduced repetitive inquiries and increased website conversion.”

We can launch it on any e-commerce stack

Our pricing

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